Rules for Dealer applications, Dealer page management, controller access, Sales Advisor relationships, and Find SA Verified coverage.
Effective date: May 27, 2026
Dealer applicants must submit accurate applicant name, contact number, NRIC, business card file, company or business name, business registration number, brand, state, and company contact information.
Submission does not guarantee approval, listing, Dealer access, Verified status, or any commercial benefit.
Admin approval records the application review outcome only. Admin must manually create or update the Dealer record and grant controller access where appropriate.
Dealer dashboard access is controlled by Admin-managed Dealer controller records, not by application approval alone.
A Dealer may have multiple controller users. Each controller must use their own account and must not share login credentials.
Find SA may suspend, remove, or limit controller access where authorization is disputed, a Dealer relationship changes, account security is at risk, or policy breaches are suspected.
Dealer controllers are responsible for keeping public Dealer page information accurate, including cover photo, contact number, business hours, address, Google Maps URL, and public labels or badges.
Address and Google Maps URL changes may require Admin review and manual update before public records change.
Dealer Badges may be used to display awards or public labels approved or maintained by Admin. Dealer controllers must not claim awards, authorizations, or official status they cannot support.
Authorized Dealer Sales Advisors listed under a Dealer must have a valid platform Dealer relationship with that Dealer.
Multi-Brand Advisors do not belong to any Dealer and are not managed through Dealer Sales Advisor list controls.
Dealer controllers cannot directly remove an Authorized Dealer Sales Advisor relationship from the database. They may submit a support request with SA Code and removal reason, after which Admin may review and take action.
When Admin removes an SA from a Dealer, the SA may become inactive and may need to submit SA Request Changes before returning to public visibility.
Find SA Verified is calculated by the number of selected covered Sales Advisors at the monthly price shown before payment.
Only selected eligible Authorized Dealer Sales Advisors in the paid snapshot are covered. A Sales Advisor added after payment is not automatically Verified and may require an add-on payment where available.
Multi-Brand Advisors are not covered by Dealer Verified payments under the current rules.
Removed Sales Advisors are not refunded and lose Verified coverage when they no longer belong to the paid Dealer or no longer satisfy current Verified rules.
Payment availability, activation timing, and coverage rules may be updated before payment is confirmed.
Find SA may hide Dealer pages, restrict controller access, remove inaccurate content, deactivate Dealer records, or request clarification where information is inaccurate, unauthorized, disputed, or policy-breaking.
Find SA may preserve Dealer application, controller, request, support, payment, and review records for security, audit, dispute handling, and legal compliance.
