Help Center

Use the homepage search bar to select your preferred brand and location.

Browse SA cards and profiles to compare profile details, reviews, and overall fit.

Choose the SA whose profile, brand coverage, and location best match what you need.

Open the SA profile you want to contact.

Use the available contact action or order flow shown on that profile.

Keep your request clear so the SA understands your model, variant, and timing.

Orders move through clear stages such as invite, booking, processing, registration, receiving, and rating.

Your order detail page shows the current stage and status in real time.

If an order is completed or cancelled, the status badge and timeline will update automatically.

Go to My Orders and open the relevant order detail page.

Use the status badge and progress timeline to see where the order currently stands.

As the order moves forward, the latest stage will appear there automatically.

A review action becomes available once the order reaches the rating stage.

Submit your rating directly from the order detail page.

Your review helps other users compare SAs with more confidence.

You can manage your password and account settings from your account area.

If you forget your password, use the reset password flow from login.

If you still cannot access your account, use Support or Report a problem.

Complete your SA profile with accurate name, brand, location, and public details.

Keep your profile updated so users can understand what you offer at a glance.

A complete profile improves trust and makes it easier for users to compare options.

Your public profile is the page users see when they open your SA listing.

Use Public View to check how your profile appears before or after making changes.

Review it regularly to make sure your information stays clear and accurate.

Boost increases your visibility for a limited time.

If you are eligible, the Boost button on your profile shows your remaining daily uses.

When Boost is active, the button changes into a countdown until the boost ends.

Orders follow a fixed sequence of stages from invite through completion.

Use your Orders page to monitor each order and update it through the correct step.

Make sure each update is accurate so the user always sees the right progress.

Keep your profile complete and current.

Respond promptly and manage orders carefully, because this shapes how users view your profile.

Strong reviews and consistent activity help your profile appear more reliable and competitive.

Use your SA settings and account pages to update password and account details.

Make sure your password follows the platform requirements.

If something goes wrong, use Support or Report a problem.