Help Center

• Use brand and location filters to narrow your options.
• Compare profile details, response quality, and recent reviews.
• Choose the SA whose expertise and service area best match your needs.

Choose an SA, select what you are interested in, and send a WhatsApp enquiry.

Step 1

Choose your preferred SA

Step 2

Select what you are interested in, then send a WhatsApp enquiry

Step 3

Continue your enquiry on WhatsApp

Step 1

Choose your preferred SA

Step 2

Select what you are interested in, then send a WhatsApp enquiry

Step 3

Continue your enquiry on WhatsApp

Authorized Dealer Sales Advisors use model selection. Multi-Brand Advisors use brand selection.

• Open Account and edit your profile information.
• Update your name, avatar, and other editable fields, then save.
• Refresh your profile to confirm the latest changes are applied.

• Go to Account Security and open phone settings.
• Verify your new number via OTP before saving.
• If verification fails, contact Support for assistance.

• Go to My Deliveries and open the relevant Delivery record.
• You can review the vehicle, Sales Advisor, rating, comment, and uploaded photos.
• If a Delivery is missing, confirm your account phone number matches the customer phone used by the Sales Advisor.

Open the Review Link, log in with the matching phone number, and share your experience.

Step 1

Open the Review Link from WhatsApp

Step 2

Log in or create an account

Step 3

Select a rating, add an optional review or photo, and tap Submit

Step 1

Open the Review Link from WhatsApp

Step 2

Log in or create an account

Step 3

Select a rating, add an optional review or photo, and tap Submit

Only the customer account with the phone number linked to the Delivery can submit the review.

• Use the password reset flow on the login page.
• Confirm you are using the same email or phone number used during signup.
• If the issue persists, contact Support and provide your account identifier.

• Provide the email address or phone number used for your account.
• Include your SA Code or Dealer Name when the issue involves an SA or Dealer.
• Describe what happened and attach a screenshot of the affected page when possible.
• Never share your password or OTP with anyone.

• Find SA currently accepts New Car Sales Advisors only.
• Choose Authorized Dealer Sales Advisor if you represent one authorized brand at an official dealership.
• Choose Multi-Brand Advisor if you independently advise buyers across multiple new car brands.
• Recon or Used Car Sales Advisors can register their interest through the form below.

• On the Homepage, select Sales Advisor under Join Find SA.
• Log in or create an account to continue to the application page.
• Review the benefits and select Register Now.
• Choose Authorized Dealer Sales Advisor if you work at an official dealership showroom and represent one authorized brand.
• Choose Multi-Brand Advisor if you operate independently and advise buyers across multiple brands.
• Submit accurate identity, contact, service, and work details, then upload the required documents for your selected SA Type.
• Review your information and submit the application.

• Authorized Dealer Sales Advisors are attached to an approved Dealer and represent that Dealer's authorized brand.
• Multi-Brand Advisors are independent advisors who can list multiple supported brands and are not attached to any Dealer.
• Authorized Dealer Sales Advisors can appear on Brand pages. Multi-Brand Advisors appear on Homepage Recommended and SA List, but not on individual Brand pages.
• Multi-Brand Advisors are not eligible for the current Verified SA badge until separate rules are introduced.

• Registration is free. Find SA does not charge sales commission.
• If paid features are offered (for example Boost), applicable fees are disclosed before confirmation.

• Use a clear profile picture and a short bio that helps buyers understand your experience.
• Keep your contact number, service location, brand, and Dealer information accurate.
• Authorized Dealer Sales Advisors should confirm their assigned Dealer and authorized brand.
• Multi-Brand Advisors should keep their supported brands and service location current.
• Review your Public View after making updates.

Request updates to your name, phone number, brand, Dealer, location, or SA type.

Step 1

Open My Profile

Step 2

Select To SA Dashboard

Step 3

Open SA Profile

Step 4

Select Edit

Step 5

Update the required details and submit your request

Step 1

Open My Profile

Step 2

Select To SA Dashboard

Step 3

Open SA Profile

Step 4

Select Edit

Step 5

Update the required details and submit your request

Requested changes are reviewed before they appear on your public profile.

Approved Sales Advisors can earn and claim Points, then redeem eligible Rewards for themselves or send Customer Gifts. A customer claims a Gift in My Rewards after signing in with the matching verified phone number. The screens below are examples; Points, dates and availability depend on each Campaign and Reward.

Step 1

Open My Profile

Step 2

Select To SA Dashboard

Step 3

Open SA Rewards from your Dashboard

Step 4

Check your Points and browse available Rewards

Step 5

Complete eligible activities and claim Points in Earn Points

Step 6

Open a Reward to check its details and redeem it

Step 7

Choose For myself or, where available, Customer Gift and confirm

Step 8

Find your own redeemed Rewards in My Rewards; sent Gifts appear under Sent Gifts

Step 1

Open My Profile

Step 2

Select To SA Dashboard

Step 3

Open SA Rewards from your Dashboard

Step 4

Check your Points and browse available Rewards

Step 5

Complete eligible activities and claim Points in Earn Points

Step 6

Open a Reward to check its details and redeem it

Step 7

Choose For myself or, where available, Customer Gift and confirm

Step 8

Find your own redeemed Rewards in My Rewards; sent Gifts appear under Sent Gifts

Only SAs earn Points and browse Rewards. Users only see Gifts received in My Rewards.

• Boost increases your listing visibility for a limited duration.
• Use Boost during peak inquiry periods or active promotions.
• Monitor your dashboard to compare inquiry performance before and after each Boost session.

• Use a strong password and update it periodically from account settings.
• Do not share your account credentials with anyone.
• Contact Support immediately if you notice suspicious activity.

• On the Homepage, select Dealer Management under Join Find SA.
• Log in or create an account to continue to the application page.
• Review the benefits and select Register Now.
• Enter the Brand, Dealer Name, and registered Company Name.
• Upload a clear Business Card and submit the application.

• Keep your Dealer contact number, business hours, and cover photo updated.
• View the Sales Advisors linked to your Dealer and check their current status.
• Monitor Average Rating, Completed Reviews, Review Links Sent, and Pending Reviews.
• Submit address or Google Maps changes for Admin review.

• Approved Dealer records can appear on Brand pages with Dealer details such as location, area, contact information, business hours, and public page content.
• Dealer pages are linked to Authorized Dealer Sales Advisors who belong to that Dealer in platform records.
• Multi-Brand Advisors do not belong to any Dealer and are not managed through Dealer pages.

• Find SA Verified is a Dealer paid feature for selected eligible Authorized Dealer Sales Advisors.
• Only selected Sales Advisors captured in the paid snapshot are covered during the active Verified period.
• Multi-Brand Advisors are not covered by Dealer Verified payments under the current rules.
• Verified status can end if coverage expires, the Sales Advisor leaves the Dealer, the Dealer becomes inactive, or policy enforcement applies.

• Dealer controllers cannot directly change SA-Dealer relationships in the database.
• Submit a support request with the SA Code and clear reason if a Sales Advisor should be reviewed or removed.
• Admin reviews the request before any Dealer relationship change is applied.